Trouble-shooting issues auto-filling credentials of apps on LPM iPads

If you are challenged for credentials in apps which are configured on LPM iPads, then the iPad should auto-fill the credentials as explained in the ordered list item titled If the app challenges you to enter credentials, the credentials have already been provided to the app on LPM iPads in Troubleshooting the LED lights.

The LPM iPads are available to all LPM members and settings do sometimes get changed in ways that might disable auto-fill in various ways. If auto-fill is not working, then open the Settings app. and scroll down to and select Passwords: You will be challenged to use Touch ID which you cannot use because this is not your personal iPad: At this point, heave a heavy sigh because you are using an Apple Computer product. Then, try touching the iPad's home button lightly. If your technique is good, you will be rewarded with a prompt to enter the iPad passcode, which you should have been given as part of your Equipment Room orientation. If your technique is poor, you will need to retry selecting Passwords in Settings and futzing with the Apple graphical user interface until you are rewarded with a prompt to enter the iPad passcode: Once you click 'Enter Passcode' and enter the iPad passcode, the Passwords column on the right will populate. If the option to enable iCloud Keychain is offered, it must be accepting by clicking Enable: Otherwise, select 'Password Options' and confirm that 'AutoFill Passwords and Passkeys' and 'iCloud Keychain' are enabled: Once the options above are selected, restart the app you want to use. Double-press the iPad's home button to display all apps that are active on the iPad. Inactivate the app you want to use by sweeping it upward off the screen. (Don’t worry if you accidentally inactivate other apps. Apps can easily be restarted.) After inactivating the app, press the iPad home button once to return to the iPad's home screen. Then, select the app you want to use again. (It might be necessary to scroll horizontally to other pages of the iPad home screen in order to find the app icon.) The app's credentials should now be auto-filled when you attempt to log in again. If not, please consult an LPM staff member.